Customer Support

Funrise Inc. is always happy to improve its service and to help you enjoy our products to the fullest. Simply contact us with your questions and we’ll be glad to answer them in English, Spanish or French.

Please remember when sending an email to customer service include your address and phone number.

It’s easy to reach Funrise…


Customer Service Hours:
(Monday to Friday) 9:00 am – 5:30 pm Pacific Time

7811 Lemona Avenue
Van Nuys, CA 91405

Toy Safety Message

Funrise Inc. shares consumers’ concerns about the recent recall of toys. Funrise Inc. goes to great lengths in making sure our toys meet all safety regulations set forth by our Federal Government.  Every single product we manufacture and market is tested throughout the manufacturing process, both internally as well as by independent testing labs confirming safety and compliance with all regulatory safety standards. Additionally, once our toys reach the US they are tested once again by independent testing agencies as required by the retailers we sell to in the United States. Even with the recent recalls, toys made for sale in the United States are among the safest in the world. Funrise’s number one concern will always be the safety of children.

If you would like further information regarding safety standards for toys please log onto the Toy Industry Association (Parent section) website at:

Once again, please be assured Funrise Inc. is a name you can trust for the continued safety of the products we manufacture for your children.

Funrise reaches around the world to create fun and make children smile…We’re on the map!
Click here to contact our customer service department or see our full list of locations below.


Los Angeles
7811 Lemona Avenue
Van Nuys, CA 91405
Tel: +1 818.883.2400
Fax: +1 818.883.3809

Funrise Inc.
1401 Northeast McClain Rd.
Suite 3
Bentonville, AR 72712

Funrise Inc.
801 Nicollet Mall, Suite 600
Minneapolis, Minnesota 55402


Shelcore Canada
252 King Street – Unit #2
Barrie, ON
Canada L4N 6L2
Tel: +1 705.812.1715

Funrise Australia Pty Ltd
8 Avenue of Americas – Unit #5
Newington, NSW 2127 Australia

Hong Kong
Funrise Toys (HK) Ltd.
Suite 223-231,
Tsimshatsui Centre
66 Mody Road, Tsimshatsui
Kowloon, Hong Kong
Tel: +1 852.2723.2302
Fax: +1 852.2722.1040


Funrise International Limited
4 Vincent Avenue
Crownhill, Milton Keynes,
Buckinghamshire MK8 0AB UK
Tel: +44 (0) 1908 555640

Nuremberg Showroom
Spielwarenmesse Nurnberg
Hall 12.2 Stand P21A
Karlschoenleben Strasse 65
Nuremberg 90471
Tel: (49) 911 8606 3019
Fax: (49) 0911 8171293